Orders are processed within 1-3 business days. Standard shipping takes 5-7 business days. You'll receive a tracking number once your order ships.
Yes! All our bracelets can be customized with names, dates, or special messages. You can specify your engraving preferences when ordering or contact us for custom designs.
We offer a 30-day return policy for non-customized items. Custom engraved items can only be returned if there's a manufacturing defect. Please see our Returns and Refunds Policy for details.
Yes, we ship to over 30 countries worldwide. International shipping times and rates vary by location. Contact us for specific shipping information to your country.
To maintain your bracelets' beauty, avoid contact with water, perfumes, and chemicals. Clean gently with a soft, dry cloth and store in the provided gift box when not wearing.